Delivery & Pick-up Schedule/Fees
COVID-19 UPDATE – We are still accepting NEW SIGN UPS for weekly fresh box customers (medium and large fresh boxes only), including their add-on grocery orders. First deliveries will be scheduled for the week after sign up is received with a Thursday cut off date to the week (ie sign ups received Thurs, Mar 26 will be for Mar 31, Apr 2, Apr 3…… Sign ups received Fri, Mar 27 will receive their first delivery either Apr 7, 8, or 9.
We are packing one-time orders for PICK UP ONLY, as received from the SHOPPING CART. After your order is submitted from the website, please call us with your Visa or Mastercard information at 204-772-1479. At that time we will inform you when your order will be ready. PICK UP procedure: there are 2 parking spots in front of our warehouse at 1338 Clifton St. Call us upon arrival will bring your order out, respecting distancing protocol. IF AN ORDER IS BELOW $75 OR ABOVE $300 WE MAY NOT BE ABLE TO FILL IT. This does not apply to existing weekly fresh box customers, please continue to place add-on orders online.
We deliver Fresh Boxes to all of Winnipeg within the Perimeter Highway (within City limits). Have a look below to see when we’re delivering in your area. For folks who live outside of the City…let us know when you’d like to pick-up.
If you are signed up for a weekly Fresh Box (small, medium or large)…delivery is FREE!
WE DO NOT DELIVER ORDERS UNDER $75 with the exception of weekly fresh box customers. BUT you can pick up at our warehouse! There is no minimum for pick-ups placed in advance. Once your order is packed, we’ll contact you for pick up (M-F 8:30am-4pm). (SEE COVID-19 UPDATE ABOVE)
If you are placing a one-time grocery order (no Fresh Box). You will pick up at our warehouse. (SEE COVID-19 UPDATE ABOVE)
For folks who want to pick up…Fresh Box pick-up times are scheduled from Tuesday after 2:30 until 4:15 and Wed-Thu from 8:15am to 4:15pm. Limited hours for Friday pick ups. Fresh Box customers receive $3 off by picking up your box at our warehouse at 1338 Clifton St.
To arrange pick-ups, call or e-mail to tell us when you’ll be by the warehouse. Our fresh boxes are usually assembled by 2:30 daily. If you plan to pick up on a day earlier than usual, please let us know as we will need to assemble it the day before you pick up.
If you have missed your delivery, your Fresh Box will be returned to our warehouse. Contact our office at (204) 772-1479 as soon as possible to make arrangements to either pick up, or (if possible) schedule a re-delivery ($5.00 fee) or to donate your Fresh Box to Siloam Mission. Please see our donation policy for unclaimed fresh boxes under the heading SPECIAL RECEIVING SITUATIONS / MISSED DELIVERIES.
Q. Can you mail orders? A. No, sorry, we are a Winnipeg only delivery service.
The current route schedules are as follows:
Tuesday Evenings (5:30 – 9:30 pm)
Garden City, North End, West Kildonan, East Kildonan, Elmpark, South St. Vital, Fort Garry, Fort Richmond, Southdale, Transcona, Elmwood, Island Lakes, Sage Greek, Van Hull
Wednesday Evenings (5:30 – 9:30 pm)
St. James, West End, Downtown, The Exchange District, St. Boniface, Charleswood, Linden Woods, Whyte Ridge, Waverley Heights,Old St.Vital
Thursday Evenings (5:30 – 9:30 pm)
Wolseley, Osborne Village, Fort Rouge, Riverview, Crescentwood (Corydon area north of Grant), River Heights (North & South of Grant), Tuxedo, West Broadway
*** Your “Welcome Email” will confirm your start date and delivery or pick up day. Feel free to contact us for any additional details ***